QUOTE : Maxine will sometimes compliment us on our hair or other aspects of our scruffy appearance. The next day, or even later the same day, she'll send an all-caps e-mail asking why a certain form is not on her desk. This will prompt a peppy reply, one barely stifling a howl of fear:<br /><br />Hey Maxine!<br />The document you want was actually put in your in-box yesterday around lunchtime. I also e-mailed it to you and Russell. Let me know if you can't find it!<br />Thanks!<br />Laars<br /><br />P.S. I'm also attaching it again as a Word doc, just in case.<br /><br />There's so much wrong here: the fake-vague <i>around lunchtime</i>, the nonsensical <i>Thanks</i>, the quasi-casual postscript. The exclamation points look downright psychotic.