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" I remember [my first meeting] like it was yesterday. A 24-year-old woman came to see me, sobbing. “Mr. Feinberg, my husband died in the World Trade Center. He was a fireman, and he left me with our two children, six and four. Now, I’ve applied to the Fund, and you have calculated that I’m going to get $2.8 million tax-free. I want it in 30 days.” I said, “Why do you need the money in 30 days?” She said, “Why 30 days? I have terminal cancer. I have 10 weeks to live. My husband was gonna survive me and take care of our two children. Now they’re gonna be orphans. I have got to get this money while I still have my faculties. I’ve gotta set up a trust. I’ve gotta find a guardian. We never anticipated this.” I ran down to the Treasury, we accelerated the processing of her claim, we got her the money, and eight weeks later she died. You think you’re ready for anything and you’re not. "

Garrett M. Graff , The Only Plane in the Sky: An Oral History of 9/11


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Garrett M. Graff quote : I remember [my first meeting] like it was yesterday. A 24-year-old woman came to see me, sobbing. “Mr. Feinberg, my husband died in the World Trade Center. He was a fireman, and he left me with our two children, six and four. Now, I’ve applied to the Fund, and you have calculated that I’m going to get $2.8 million tax-free. I want it in 30 days.” I said, “Why do you need the money in 30 days?” She said, “Why 30 days? I have terminal cancer. I have 10 weeks to live. My husband was gonna survive me and take care of our two children. Now they’re gonna be orphans. I have got to get this money while I still have my faculties. I’ve gotta set up a trust. I’ve gotta find a guardian. We never anticipated this.” I ran down to the Treasury, we accelerated the processing of her claim, we got her the money, and eight weeks later she died. You think you’re ready for anything and you’re not.