" She was always doing things like that & hurting herself, but the headmaster never sent for Mother & Daddy. It was the same with the other children. Matters were always settled between the headmaster & the child concerned. Just as he had listened to Totto-Chan for four hours the day she first arrived at the school, he always listened to what a child had to say about an incident caused. He even listened to their excuses. And if the child had done something really bad & eventually recognized it was wrong, the headmaster would say, "Now apologize. "

― Tetsuko Kuroyanagi , Totto-chan: The Little Girl at the Window