" Gary Noesner notes that we could all learn from the successes and failures of hostage negotiation.7 At the beginning of such situations, emotions run high. Efforts to speed matters along often lead to disaster. Staving off natural desires to react aggressively to emotional provocations allows time for the molecules of emotion to gradually dissipate. The resulting cooler heads save lives. "

― Barbara Oakley , A Mind for Numbers: How to Excel at Math and Science (Even If You Flunked Algebra)