" 10 Ways to Be More Personable and Friendly
1. Listen more than you speak.
2. When you do speak, ask questions of the other person before volunteering your own story.
3. Show a genuine interest in what the other person has to share.
4. Keep the focus on the other person. People love to talk about themselves—their kids, their significant other, their pets, their job, etc.
5. Keep a positive attitude, a smile, and eye contact.
6. Be the glue that holds the conversation together. And learn to be the glue that keeps other groups of people together.
7. Laugh at other people’s jokes.
8. Take the initiative to say hello and introduce yourself.
9. Get in tune with other people’s emotions.
10. Embrace small talk as a positive way to begin new conversations. "
― Susan C. Young , The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6)