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" To Move from Woe to Wow with an Unhappy Customer. . . Solve the Problem!

• Take action quickly and effectively.
• Ensure that your customer is satisfied with the solution.
• Learn from your mistakes. "

Susan C. Young , The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact (The Art of First Impressions for Positive Impact, #4)


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Susan C. Young quote : To Move from Woe to Wow with an Unhappy Customer. . . Solve the Problem!<br /><br />•	Take action quickly and effectively.<br />•	Ensure that your customer is satisfied with the solution.<br />•	Learn from your mistakes.